Is anyone else having this issue with their M500?
- I have a M500 cam I'm reviewing for my YouTube audience of auto enthusiasts.
- I've been using this camera for a few weeks now, getting to know it and understand the performance and what to expect. It's mostly been a very positive experience and I like the device. I've been working on a favorable review.
- Upon using it for the first week, I installed the latest firmware update and it updated successfully to the dash cam via the app.
- I have been continuing to use it without apparent issue until I encountered the following issues:
ISSUE 1: UNRESPONSIVE w/ GREEN INDICATOR: 5 days ago, the M500 got "stuck" and was unresponsive to any input, plugging in, removing, button pressing...anything. The green recording indicator light was on behind the power button, but it was just not taking any kind of input nor was it recording anything. I had to take it aside and let the battery die to plug it back in and appeared normal again. NOTE: My hardwire is fine- I have the proper signals and voltages coming from the correct fuses and it is grounded.
ISSUE 2: UNRESPONSIVE / BRICKED: Today, I was extracting video files on my laptop to inspect image and video clarity for my product review video. It worked as I expected with no issues. Then upon unplugging it from the computer, it chimed that it was powering down and it is now a paperweight. There is no response or indicator that it is operable aside from the warmth coming from the unit which is relatively concerning. There is no indicator light behind the power button. Pressing the button doesn't force any response no matter how many times I try with frequency and timing, or holding it. I have had it sit for a few hours and it's just still warm.
Has anybody else experienced this with their M500?
It's pretty frustrating as I was very close to submitting my video to my audience praising the product, and I would love to be wrong here and have this issue be something simple, but I have halted my review video editing until I know what's going on with my unit. I don't want to recommend something that is unreliable to my users. If it's something I did, I'd love to know so I can share the info, but I need some help to understand please.
Thank you very much,
Richard (Rahrena)
(How To Escape - DIY's, HOW TO's, and REVIEWS)